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  • What if I am unable to find the answer to my question?
    Please feel free to email us at icancreate@outlook.com for all of your concerns.
  • How long does an order take?
    We are able to process general orders withing two business days. However, large group orders like family reunion and custom design jobs can take up to five business days. If the order requires more attention than average, we will confirm the details before starting on any job.
  • Do you offer special rates on large orders?
    Yes! Please notify us via chat or email if you are interested in a large order. We will have our group desk work with you on establishing a special rate.
  • How can I create my own item?
    At iCanCreate we can assist you with an idea or help bring your design to life. You can use our email (icancreate@outlook.com) to share your thoughts or design. Our design team will communicate with you via email or schedule a call to finialize your order.
  • How long does shipping take?
    We offer standard two to three day shipping on all orders. Please know that overnight shipping is available for a different rate.
  • How do I share my design?
    To add a design follow these simple steps: Attach the file to an email message. Email us at icancreate@outlook.com. Our design team will review the design. If approved, we will start working on colors request for item. A final proof must be approved by the customer before finishing the order.
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